Back to Home

    Terms & Conditions

    Last updated: 11/27/2025

    1. Introduction

    These Terms and Conditions govern your use of Rates Compare Limited's services and website. By using our services, you agree to be bound by these terms.

    2. Our Services

    Rates Compare Limited is an independent financial services intermediary specialising in fixed-rate bonds and deposit products. We provide comparison services, investment advice, and facilitate applications with third-party providers.

    3. Service Standards

    Rates Compare Limited operates as an independent financial services intermediary. We are committed to providing professional advice and maintaining the highest standards in our business operations.

    4. Investment Risks

    Important Risk Warning:

    The value of investments can go down as well as up and you may not get back the full amount invested. Fixed-rate bonds typically require funds to be locked in for the agreed term with limited or no early access.

    5. Advice and Recommendations

    Any advice or recommendations provided are based on information you provide about your financial circumstances and objectives. You must ensure all information provided is accurate and complete. We are not liable for advice based on incomplete or inaccurate information.

    6. Fees and Charges

    Our services may be provided at no direct cost to you. We may receive commission from product providers, which does not affect the rates offered to clients. Any direct fees will be clearly disclosed before any agreement.

    7. Complaints

    If you are unhappy with our service, please contact us:

    Email: [email protected]

    Or complete the form on our homepage to submit a complaint. If we cannot resolve your complaint, you may refer it to the Financial Ombudsman Service.

    8. Liability

    Our liability to you is limited as permitted by law. We maintain professional indemnity insurance to cover potential claims against our business.